DreamDinners.com Help - Local Home Delivery

Questions from our guests about our home delivery services.

HOW MUCH DOES DELIVERY COST?
Delivery fees will vary based on your local store. You can find the cost of delivery on the checkout page. Some stores may also post their fee on their stor...
Tue, 15 Nov, 2022 at 10:37 AM
HOW FAR AWAY DOES DREAM DINNERS DELIVER?
Typically, we can deliver up to 20 miles from each participating store. However, your local store may offer additional delivery options. Please check with y...
Tue, 15 Nov, 2022 at 10:52 AM
WHO IS YOUR DELIVERY PARTNER?
Dream Dinners locations may use employees, Door Dash Drive, or Roadie, a retail delivery services, for all its home deliveries.
Tue, 15 Nov, 2022 at 10:53 AM
DO I NEED TO BE HOME WHEN MY FOOD IS DELIVERED?
Yes, you will need to be home to accept your order. During the order process, you will choose a delivery window for your delivery time, so you can ensure yo...
Tue, 15 Nov, 2022 at 10:53 AM
WHAT IS THE TIME FRAME FOR MY DELIVERY?
You will choose a delivery window when placing your order. Your delivery will arrive at your home during this time frame.
Tue, 15 Nov, 2022 at 10:54 AM
HOW DO YOU ENSURE MY MEALS WILL ARRIVE FROZEN/COLD?
Your meals will be hard frozen overnight prior to your delivery day and will remain cold during the delivery window. 
Wed, 8 Mar, 2023 at 6:12 PM
HOW WILL MY MEALS BE PACKAGED?
Your meals will be packaged in our standard plastic zip top bags and aluminum pans. Orders will then be packed into recyclable plastic bags.
Tue, 15 Nov, 2022 at 10:56 AM
WHO DO I REACH OUT TO WITH DELIVERY ISSUES?
Once your order is picked up and during your delivery window, please reach out to your driver with any issues. 
Tue, 15 Nov, 2022 at 10:56 AM
WHO DO I REACH OUT TO WITH PRODUCT ISSUES?
For any issues with your meals or rescheduling your order, please reach out to your local Dream Dinners store.
Tue, 15 Nov, 2022 at 10:57 AM
MY SCHEDULE HAS CHANGED. HOW DO I RESCHEDULE?
Please reach out to your local Dream Dinners store to reschedule. Reschedule/cancellation changes made with less than six days advance notice from the sessi...
Tue, 15 Nov, 2022 at 10:57 AM